Let our 20 years of Property Management experience work for you
Property Management Built on Relationships, Integrity, and Results
Eagle Crest Property Management is a regional property management company covering Walla Walla and College Place, Washington as well as Milton-Freewater and Hermiston, Oregon. As a division of John L Scott Walla Walla, Pasco, Hermiston & Milton-Freewater, Eagle Crest brings over 30 years of renting, leasing and sale experience in both residential and commercial real estate to our clients.
With legal vetting, our leasing and management agreements can be tailored to specific needs. Our screening processes, stringent according to state laws, find qualified tenants with proper background checks for excellent tenant placement. Our ability to handle repairs, taxes, insurance, rent collection and more set us apart in management. Eagle Crest Property Management has the experience to handle all of your property management needs.
Living Life As A Contribution
At the heart of everything we do is a simple guiding principle:
living life as a contribution. For us, property management goes beyond balancing ledgers…it means actively lifting up the neighborhoods we serve across the Walla Walla Valley and beyond. We take pride in rehabilitating neglected properties and breathing new life into old buildings. By transforming these spaces, we create healthier, safer living environments for residents, foster vibrant local communities, and deliver lasting property value for owners and neighbors alike.
How Multi-Family Renewal Elevates Entire Neighborhoods
Restoring multi-family properties requires an approach that balances long-term financial performance with real community impact. When we breathe new life into multi-tenant buildings, we systematically lift every variable that matters to owners, residents, and neighbors:
01
Elevated Tenancy & Retention: Upgraded units attract responsible, long-term residents who take genuine pride in their homes.
02
Driven Value & NOI: Better living standards support sustainable rental rate increases and boost valuation for the entire neighborhood.
03
Enhanced Safety & Peace of Mind: Revitalized spaces reduce local law enforcement calls, curbing crime and creating safer, healthier streets.
Stronger Neighborhoods Through Community Partnerships
We believe true property management extends far beyond our office walls, it requires active investment in the people who call our neighborhoods home. To build stable, inclusive housing ecosystems across the Walla Walla Valley and beyond, we partner directly with local agencies and advocacy groups. From supporting Section 8 housing vouchers through BMAC and the Walla Walla Housing Authority (WWHA) to backing veteran housing initiatives with the VA and HARPS, we work to ensure everyone has a safe place to live. We actively collaborate with Catholic Charities, The Loft, and BMAC to address youth homelessness and support young people in crisis. Beyond placement, we lead local educational efforts to equip agencies, landlords, and tenants with a clearer understanding of legal rights and responsibilities. Our goal is to foster transparent, cooperative relationships that strengthen our entire community.
Our Team
Karen Johnson-Carlile
Licensed WA Broker
Senior Property Manager
Learn More
With over 6 years property management experience, Karen's professionalism in the real estate industry adds detail to her focus on the organization of the property management, administration and its maintenance of properties, Her hands on experience over the years ensures each owner has their investment in good hands. Karen's in-depth commitment to Washington & Oregon state regulation knowledge and proactive approaches in utilizing local vendors with direct and close relationships within the Walla Walla Valley, make her a trusted partner in maximizing the value of your real estate investments.
Robert Gisi
Licensed WA Broker
Property Manager
Learn More
Robert was born and raised in Walla Walla. Before Real Estate, he spent 12 years in construction. Within those years, he built relationships with local contractors and familiarized himself with the construction process, giving him a unique perspective on the real estate market.
Outside of work, you can find him exploring the beautiful landscape of the Pacific Northwest.
He takes pride in offering high-caliber full-service residential real estate expertise and clients are his top priority.
Brittany Dixon
Marketing Manager
Licensed Broker in WA/OR
Learn More
Brittany, is a seasoned real estate professional with a unique blend of expertise. With two years of hands-on experience in the real estate industry and a solid foundation of seven years in customer service management, she brings a wealth of knowledge and a commitment to excellence to every client interaction.
Licensed in both Oregon and Washington, she offers comprehensive support and guidance in the home buying or renting process in these dynamic markets. Known for her dedication to exceptional service and clear communication, she strives to ensure each clients needs and preferences are met with precision and care.
Joanna Taylor
Leasing Agent
Learn More
Joanna brings nine years of property management experience and a strong administrative background to her role as a leasing agent. With comprehensive knowledge of the leasing process, local market trends, and evolving housing laws and policies, she is committed to providing residents and property owners with knowledgeable, attentive service. Joanna approaches her work with a people-first mindset and values building positive, lasting relationships. Joanna has called the Walla Walla community home for six years and, outside of work, prioritizes time with her family and enjoys camping with family and friends.
Reese Cervantes
Property Management Assistant
